HOW DO I BUY:
Due to the prices of many of the items we sell it is not practical to offer a BUY IT NOW option at our WebSite, since few people purchase $50,000 speakers or amps without first asking a question or two?
If you are interested in a product, please contact us via email or better yet via phone and tell us which item it is and where you are located so we can provided calculated shipping costs for you. This is also the time to ask any questions you may have and to VIEW OUR REFERENCES.
Contact us by phone: (952) 440-2226 Florida USA
By email at: firstname.lastname@example.org
We are open 7 days a week from 11;00am - 10;00pm All Time Zones.
OUR COMMITEMENT TO YOU:
We've sold millions of dollars in high-end audio to customers all over the world and on almost every continent. We take EVERY transaction very seriously. We provide sales and support on an international basis with a focus and specialty in high end audio systems. We are the only high-end audio dealer we know of that actually generates legal purchase agreements to protect our customers and we have been in business for over 20 years. We are committed to customer service, satisfaction and the highest level of support. Even if you don't buy anything from us, we are here to help you with your audio system and we can provide some of the most insightful expertise in the business. Sound technology, world class support and sonically superior musical reproduction is our passion ... how can we help you?
If you decide to proceed with your purchase from us, here is how a typical transaction works:
- We will provide you with a written contract outlining the terms and details of the transaction - this is your legal agreement with us and written for your comfort and protection.
- After you review the agreement and confirm it accurately reflects the terms of the transaction we have discussed, a wire transfer for payment is completed by you.
- We confirm via email receipt of your funds when they arrive.
- We ship your order and provide you with the tracking number via email.
- We remain available for you to reach us 7 days a week via phone or email both during and long after the transaction to answer any questions you may have.
PAYMENT & PRICES:
On all purchases pre-payment is required (typically by bank wire transfer and for all international transactions). On some items under $5,000 we may, at our option, take PayPal (add 3%) or a U.S. based credit card - please inquire. Please note shipping costs, insurance or import duties, if applicable, are NOT included in our listed prices as we never know where we will be shipping to until the item is sold.
Please inquire about shipping costs to your location. Everything we ship, we insure and we know how to package it so it arrives safely. While we cannot guarantee delivery dates we will make a best effort to get you the merchandise as quickly as possible. All sales are final, so please make sure you ask any questions prior to making a purchase. In special circumstances where we allow a return you must first receive a RMA number then ship your product back to us within 7 days of receipt. Product must be shipped in the original box, with all accessories intact, in like-new condition. Upon receipt we’ll refund the full purchase price of your product or products, minus a 20% restocking fee. Shipping is not included in the refund and will be deducted from the total. Damaged or incomplete returns will be assessed an additional fee for reconditioning, to be determined solely by us.
For international buyers, you are responsible for any import duties, taxes or customs requirements for importing products - if in doubt please contact your local customs office to ask any questions you may have.